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Copilot lands $10M to help service businesses build digital customer experiences

“While in the first two years we focused on building a great core product, future years will center around building out our platform,” Misra told TechCrunch in an email interview, noting that Copilot has raised $13 million in capital to date. “Thousands of tech-enabled services businesses including marketing agencies, financial services companies, consulting firms, law firms and various types of startups run on Copilot.” “When the pandemic first started, the most immediate effect was companies closing their physical offices and investing more in their online presence, online customer acquisition, and new software. Many companies tried to reinvent themselves as online-first businesses, which is why there’s now this big trend toward building these online, modern, customer-centric, and highly automated businesses,” Misra said. “The economic slowdown in the economy that succeeded the pandemic exacerbated the need to be efficient. And here, we saw companies once again looking for more ways to automate and find more ways to consolidate their software stack. That’s benefitting us.” Copilot lands $10M to help service businesses build digital customer experiences by Kyle Wiggers originally published on TechCrunch

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